Providing the best Alarm Monitoring Services
Pacific Security Technology provides the following services:
Our alarm installation work is undertaken by our own employees, not contractors. Our work is always to the highest standards – you won’t find our technicians running unsightly surface wiring around your best rooms. We use the DSC range of equipment because we know the range and we know it’s robust and reliable. Plus the product is well supported by the importer.
We strongly urge all our customers to have our technicians check their alarm system at least annually for a residence and 6-monthly for commercial premises. This check will involve confirming the functionality of the alarm, checking those parts that are prone to failure, e.g. smoke detectors, the external siren parts exposed to the weather and in particular the batteries. We will encourage you to replace the batteries every three years. Battery failure is a significant cause of false alarms.
If you are a customer of ours with a monitoring or service agreement and you have the misfortune to have a malfunctioning alarm we will always be available to make the necessary repairs. Being available means 24 hours a day 365 days a year. When you call us for service you don’t get an answering machine, you get a real person who may be able to help you with your problem over the phone, but if not will call out a technician.
We also carry nearly all the parts for all the alarms in our service vehicles. So if we’re fixing a fault, we virtually never have to go and get a part – it’s always done on the spot.
Pacific security Technology Pty Ltd Service call Fees Monday to Friday from 8am to 5pm (exclude public holidays):
- Service Call Out Fee – $139.95 + GST includes up to half hour on site.
- Additional half hour or part thereof – $69.00 + GST
- Parts & material are not included.
- After hours service requests will be additional costs.
All Payments are due at time of service to attending technician
Thank you for booking on-line, We’ll contact you within 24 hours.
Alarm Servicing Request Form
Please fill in the form below to book a request for service